A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Housing Facilities is a unit within University Housing that partners with other units in University Housing to provide a seamless residential experience for residents. Housing Facilities has two component areas: Operations and Systems & Programs. The unit and department are part of Student Life. There are approximately 225 employees working in Housing Facilities. The mission statement of University Housing: To create and sustain diverse learning-centered residential communities that furthers the goals of the University. Through partnership with others, we provide quality programs, services and facilities for those we serve.
This is a leadership position for all activities related to project development and management, operational project and maintenance activities, skilled trades activities, life safety coordination, and maintenance/skilled trades training activities in residence halls and apartments. The Associate Director assists in the development and implementation of a student-centered work environment collaborating with other areas of University Housing and Student Life to develop supporting goals, objectives, policies and procedures that ensure a diverse, enriching residential living environment.
35% Daily Operations:
Provide leadership for daily operations of all activities related to skilled trades work, operational projects including those utilizing outside contractors (as well as Regional Maintenance), and maintenance technical support/trouble shooting. Establish work management and controls in order to: Optimize use of staffing, equipment, and materials; Improve facilities and equipment maintenance including both the technical aspects and methodology; Minimize equipment and system breakdowns; Reduce overall maintenance costs by achieving the most from each maintenance dollar spent. Maintain effective working relationships with students, staff, faculty and the public.
Oversee personnel working a variety of schedules and roles in the Housing Facilities unit.
Supervise Skilled Trades Foreman and Area Maintenance Coordinators, and other staff as assigned.
Assist with the leadership and oversight of unit level human resource functions.
Oversees departmental compliance with all applicable University, state, and federal codes and standards with deliberate focus on life safety systems and protocols.
Analyze life cycle of departmental equipment, and oversee preventative maintenance program.
Ensure uniform administration of policies and procedures.
Develop emergency response procedures and maintain recall rosters for emergencies after normal work hours.
10% Strategic Planning:
Address strategic planning, best practices, performance and service standards, work methods, technical support, administration of policies and procedures, and periodic inspections to audit success and conformance to standards.
Long and Short Range Facilities Planning, with the intent of addressing operational and capital project planning (e.g., a 1-year plan, a short term 3 year plan and long term 10+ year plan).
Assist and participate in the strategic planning efforts for facilities operations and University Housing.
Assist in leading change management processes by using trend analysis, forecasting, and communication planning.
Assist in the development of priorities and implementation strategies for operational functions.
25% Staff Development and Training
Responsible to lead, teach and develop managers and staff to maximize potential. Responsible for staff selection, training evaluation, promotion and discipline. Create an environment of motivation, participation and opportunity for employee engagement.
Foster an environment that encourages accountability and helping all staff to creatively solve and take ownership of problems. Encourage open communication and create an environment of inclusiveness, focusing on positive staff morale.
Assist in the development, implementation and coordination of effective and pertinent staff training in the operational maintenance arena, with specific focus on life safety.
25% Fiscal Stewardship
Responsible for departmental budget/expense oversight in area of responsibility including salary/benefits, overtime, contracted services, support strategic vendor process, procurement of supplies and equipment, and prioritization of operational projects and bids.
Exercise strong stewardship of University resources by tracking project budgets and reviewing whole ranges of service level agreements
Provide working knowledge and expertise to inform the procurement process for fire protection and area maintenance
Assist in the management and strategizing of the annual budget. Oversee expenditure of university funds within assigned area of responsibility
Assist the director in managing contracted services and repairs; providing needed documentation for bid processes and audits success of programs
Prepare plans and specifications for acquisition of supplies and equipment
Assists with the leadership oversight of project planning and sets priorities for operational projects related to building systems
Assists in the oversight of facility audits and preventative maintenance contracts
Acts as liaison with other University service departments and community groups. Advisor to Co-Directors of Facilities and back up as required in Director of Facilities Operations absence. Other duties as assigned.
Bachelor’s degree in institutional or facility management or an equivalent combination of education and experience
Excellent interpersonal and written communication skills
Demonstrated experience in a progressively responsible administrative or management leadership role in an institutional environment, supervising various classifications of staff
Experience working with collective bargaining agreements
Knowledge of building maintenance, heating, cooling, air conditioning, electrical systems and custodial standards
Significant experience with computer programs including Microsoft Word, Excel and Gmail
Bachelor’s degree in Engineering or related field
Working knowledge of OSHA regulations, federal and state laws that govern facilities management
Significant experience functioning in a higher education leadership/management capacity
Three years’ maintenance supervision and knowledge of maintenance & custodial operations
Experience with operational project administration
Experience with asset management software
PLEASE NOTE: Actual salary commensurate with experience, education and equity factors.
Ability to work effectively in a diverse and multicultural environment
Facilities leadership experience
Responsible for managing a budget of $900,000 from Capital Projects
Typical working schedule is M-F business hours (7:30 a.m. – 4:00 p.m.), but may require some additional hours on evenings and weekends
Able to maintain a static position for extended periods of time; move throughout facilities as needed
Ability to manipulate and gather objects from various positions, often at low heights and from awkward positions
Ability to ascend/descend ladders
This position requires inspection of sites
2 Area Maintenance Coordinators and 1 Trades Manager
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 154710
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.