Oversees all aspects of Educational Opportunities and Training programs to insure that programs, training and educational engagements are performed in a professional and effective manner.
Through strategic planning and evaluation process, develops new or modifies existing education services to meet the varied needs of program participants.
Provides thorough description of education opportunities to program participants from area schools, community organizations and partnered agencies.
Supervises, trains and evaluates performance of staff.
Works in partnership with the VP of Programs on effective public awareness campaigns.
Develops and updates participant evaluation tools to determine the quality of education programming and regularly evaluate feedback from audience participants.
Ensures all program deliverables are met per contract requirements and works closely with program staff to ensure timely outcome reports are being submitted.
Works closely with VP of Programming and program staff in overall performance of approach to the education programming including multiple partner agencies and community linkages.
Leads the identification of program updates required as a result of regulatory changes; responsible for documenting, training, and communicating key messages to the team.
Ensures that all program services are of the highest quality.
Utilizes latest data and current thinking within the workforce development field to inform the program development process.
Develops and maintains strategies to meet program goals and outcomes.
Monitors performance on all workforce development programs. Adjusts tactics and strategies as necessary.
Ensures appropriate data collection for internal purposes and funders and evaluates analytical outputs in order to test relevance and applicability, and identify key insights.
Ensures the complete and timely submission of internal grant reports. Prepare for and oversee program audits.
Establishes agency policy and protocol for the employment services, working with Executive and Senior level staff.
Represents the agency to the community through participation in site visits, contractor meetings, events and collaborations and membership in professional organizations.
Develops and enhances working relationships with community based organizations, city, federal government agencies and partnered agencies as appropriate.
Maintains sound financial management over program budgets.
Collaborates with all levels of senior management in identifying additional funding sources and responding to request for proposals.
Serves as liaison between existing dedicated resources to promote shared learning and best practice identification and communication.
Performs additional duties as assigned.
Highly organized and detail-oriented, with strong project management skills; able to successfully manage a large portfolio in advance of multiple deadlines.
Exceptional writing and editing skills, including the ability to convey seemingly complex projects in a compelling, succinct, and persuasive manner. Ability to identify and articulate specific organizational needs, which can be expressed as funding priorities.
Strong computer skills, including proficiency in Microsoft Word and Microsoft Excel.
Demonstrated ability to function effectively in a fast changing, deadline-driven environment, with ability to plan, take initiative, prioritize tasks independently, and manage multiple projects and deadlines without losing attention to detail.
Relationship-oriented; team player with high levels of enthusiasm and personal and professional integrity.
Display sensitivity to the cultural diversity of Agency's service populations.
Bachelor’s in related field, Masters preferred.
At least three to five years of experience in services setting.
At least five years of extensive management experience.
Experience in organizational/administrative development, program management with a demonstrated track record of success.
A clear understanding of the community(s) being served.
Demonstrated track record of strong community engagement skills.
Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals and community groups.
Efforts to Outcomes.
Has a thorough knowledge of resources services.
Must be able to remain stationary 50% of the time.
Must be able to frequently move inside the office to access file cabinets, office machinery, etc.
Must be able to transport oneself to and from work sites.
Occasionally ascends/descends stairs.
Constantly moves to assist during program activities.
At times may be required to lift up to 25 lbs. for various classrooms and events needs.