Advertised Summary Job Description: Columbia's Manhattanville campus is designed to bring together diverse academic disciplines while welcoming the wider community to experience a shared space for civic life. The Forum is a new multipurpose venue that provides a welcoming gateway to the campus. With its world class meeting space able to host an array of academic conferences and public forums, scholars and thought leaders from many fields will come together to share ideas. The Forum has three levels and a below grade space totaling approximately 56,000 square feet, with a main lobby, a 430-seat auditorium and retail space at the street level "Urban Layer."
Reporting to the Executive Director, the Director, Operations manages all aspects of the day-to-day operations of the facility including the operations of the Cafe, security, labor that supports conferencing functions and maintenance to uphold the University's standard of excellence for building appearance and function.
1.Develops and executes appropriate operations management procedures that meet compliance with local laws, University policies, and standard operating procedures. Ensures superior maintenance of the building.
2.Directs daily building operations. Oversees the Facilities and Public Safety teams; ensures that the building is adequately staffed at all times. In partnerships with the Executive Director and senior members of Public Safety, plans for additional resources to cover VIP events with special security requirements.
3.Maintains operational budget of the building.
4.Collaborates closely with the Program Director, and Forum event staff on the logistical planning of events. Supervises set up of the auditorium and conference rooms to ensure that the needs of the clients are met.
5.Conducts daily facility inspections, identifies required actions, assigns, verifies and documents the completion of all routine maintenance and repairs. Conducts thorough operational risk assessments.
6.Coordinates property activity for capital projects and property rehabilitations, including scheduling, budgeting and complying with contractor bidding standards. Administers and enforces contract requirements.
7.Liaises with CU Facilities; escalates service requests and responds to emergencies. Oversees and maintains required SOP documentation for all conservation and preventive maintenance programs.
8.Maintains appearance and proper functioning of The Forum by proactively creating a preventative maintenance schedule for the building. Oversees on-site meeting management, including room, Audio/Visual, catering, and set-up/break-down, and handles issues as they arise. (note: this would be a day-to-day responsibility of the event manager, but in the beginning, the director should have close oversight)
9.Ensures full compliance with codes, regulations, and safety standards to protect the well-being of all students, guests, and employees occupying the building.
10.Ensures compliance with all OSHA regulations and other local, state, and federal government regulations.
11.Additional duties as assigned.
General Minimum Qualifications: Bachelor's degree required. Minimum five years of related experience.
Additional Specific Minimum Qualifications: Excellent verbal communication skills. Detail-oriented, team player. Confidentiality and discretion are required. Ability to work well in a fast-paced environment. Ability to work well under pressure. Bending, pushing/pulling, and some heavy lifting required. Ability to work outside in the elements. Ability to work flexible hours, including some nights and weekends. Ability to utilize basic hand tools.
Preferred Qualifications: Bachelor's degree with a major in hospitality or similar study preferred. Experience with vendor management, HVAC Systems, Mechanical, and Plumbing preferred.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_170427
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.