Reports to the Director of Public Safety with responsibility for the activities of staff, development of standard operating procedures and work rules and operational functions within BU Public Safety Department. This positions interacts regularly with public safety, medical campus personnel, governing bodies and regulatory agencies, all client and customer groups including, but not limited to, visitors, students, tenants, alumni(ae), deans, department heads, professors, the public, the community, internal and external law enforcement personnel and first responders, and all other employees and staff from University departments to perform the duties of this role. This includes oversight of public safety operations including, but not limited to, the oversight and distribution of work assignments to Public Safety Supervisors, NEIDL Supervisors, Officers, NEIDL Public Safety Officers, Security Command and Control Center, and administrative support staff.
Ensures consistent and safe delivery of services throughout the University. Provides immediate notification and response to emergencies and disasters at and collaborates notifications to facility personnel, directors and managers. Utilizes Boston University and Public Safety Department core values and principals as the basis for decision making and to facilitate the Department's mission.
Responsible for using sound independent judgment with respect to recruiting, hiring and training new employees. Reviewing, evaluating and assessing the quality of service being delivered by the Public Safety Team, investigates complaints, takes the necessary steps to address poor work performance through corrective action and/or remedial training and addresses misconduct and continued performance issues using the disciplinary action process up to and including termination.
Bachelor's Degree required. 5-8 years of working experience in corporate, medical center security or Law Enforcement, with at least 3 years of supervisory experience. Degree in Management or Criminal Justice preferred. Knowledge of both Mac and IBM-compatible software, including WordPerfect and Microsoft Word. Ability to use, create and interpret various spreadsheets and data reports preferred. Knowledge of facilities management and security alarm systems including card access and video image hardware and software. Knowledge of relevant security system hardware.
Must possess upon employment or be eligible to obtain and maintain the ability to lawfully possess a firearm for the purposes of law enforcement employment (via appropriate Massachusetts License to Carry Firearms).
Must have the ability to be appointed (and retain appointment) as a Special State Police Officer (as defined in Massachusetts General Law – Chapter 22, Section 63)
For the purposes of unescorted NEIDL access and related duties must be able to successfully pass Personnel Suitability Requirements which include:
Previous/Current employment verification
Medical and psychological examinations
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Internal Number: 7551
About Boston University
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