All companies + Hiring difference makers. ☰ Sr. Director, Supplier Risk Management NewTIAA2 days agoPost DateApply for JobShare this JobCompany Overview:
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Enterprise Risk Managements Supplier Risk Management (SRM) program provides governance and oversight activities to ensure the risks arising from TIAAs use of third party suppliers are identified, prioritized, and mitigated during these suppliers onboarding, ongoing services, and termination phases. This involves the maintenance and implementation of our standardized risk-based process, and tools to identify, mitigate, monitor, and control supplier-related risk. Implementation of the program includes documentation of program evidence within the Enterprise Risk and Governance systems (eGRC) that support the SRM program.
Enterprise Risk Management is seeking a Senior Director to lead the Supplier Risk program with strong expertise in supplier risk management to drive the evolution of our program and lead day to day execution of SRM program requirements. The Senior Director role will manage the Supplier Risk team and collaborate across TIAA to achieve necessary buy-in and coordination with other business areas. The Sr. Director will ensure the team meets or exceeds all SRM program deliverables and deadlines. Some travel to other TIAA sites will be required.
Key Responsibilities and duties:
Lead the Supplier Risk Management program; including the strategic vision and plan to maintain and enhance the programs maturity in alignment with regulatory requirements, under the direction of the Head of Operational Risk Programs & Framework.
Manage the SR team with coaching, skills development, annual goal and Development Plan management, and staff performance monitoring.
Ensure compliance with the SRM program requirements across TIAA in a timely and accurate manner.
Monitor the enterprise-wide supplier portfolio, escalate to ERM and Governance bodies when SRM program or specific suppliers are outside of adherence and Enterprise Risk Appetite thresholds, and take proactive measures to ensure the business manages its suppliers within these requirements.
Own, maintain, and advance the Supplier Risk Management Policy, supporting Standard Operating Procedures and other relevant SRM program documentation.
Produce, improve, and communicate SR metrics in a meaningful way to ERM, business areas, and Senior Management across TIAA.
Manage and evolve any models utilized in the SRM program.
Lead the development of SRM program training and other communication materials and assist with its presentation across TIAA, particularly to Senior Management.
Proactively identify and champion enhancements of the SRM program, supporting technologies, and aligned business area activities to keep pace with evolving business needs and regulatory expectations. This includes actively supporting enhancements of other ERM programs and activities that may have interaction with SRM.
Build and own relationships with the key stakeholders across the business to actively promote a culture that is sensitive to identifying, measuring, mitigating, and monitoring supplier risks.
Develop strong, collaborative working relationships with business partners responsible for executing SRM program requirements and control partner colleagues to leverage synergies and ensure that TIAA is being efficient in its supplier risk management activities.
Coordinate support for regulatory, Internal Audit, and Compliance assessments of SRM, manage these reviews to the best possible outcomes, and effectively address any resulting issues.
Maintain industry-wide expertise in supplier risk regulatory requirements and industry best practices, and share this knowledge across the SR team, ERM, and TIAA.
This role has responsibility to interact within Enterprise Risk Management, various control partner subject matter experts across TIAA, line of business areas, and TIAA India staff.
10+ years of management experience managing senior professionals including offshore employees and contractors.
10+ years of hands-on experience in Supplier Risk Management and/or Vendor Management.
5+ years of leadership experience in a complex Supplier Risk Management or Vendor Management program
Travel as needed
Proven ability to proactively manage and resolve conflict and effectively defend decisions with objective rationale.
Strong analytical ability used to identify risks and confidently raise issues, escalate early, and engage in constructive credible challenge.
Energetic person who is a self-starter, proactive and committed to continual improvement in themselves, their team and the processes and procedures they manage.
5+ years leadership experience of a complex Supplier Risk Management or Vendor Management program, preferably in a large financial services company of similar size to TIAA.
Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include matrixed leadership experience and the ability to effectively manage and build relationships within the business.
Exceptional verbal, listening skills are required with demonstrated ability to effectively present and interact with senior leaders with a well-tuned ability to summarize, quickly identify key points and provide feedback effectively to all employee levels.
Strong oral and written communication skills including the ability to be comfortable presenting to large audiences in person and electronically.
Demonstrated expertise in identifying, assessing and escalating supplier risks and issues.
Project Management experience with large, complicated, enterprise-level projects.
Extensive experience defining/documenting policies, procedures and processes.
Strong ability to think critically, comprehend detailed business, technology and risk concepts and develop and defend an independent position thats based on a pragmatic and balanced assessment.
Certified Third Party Risk Professional (CTPRP) or similar
Advanced skill with GRC platforms (i.e. Archer eGRC)
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We are an Equal Opportunity/Affirmative Action Employer. We will consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Requisition ID: 1721279
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