The Port of San Diego's Waterfront Arts & Activation department's mission is to create a vibrant waterfront destination with major special events, innovative artworks, and cultural programming. The department supports over 1000 events and activities held each year in 22 parks, on 2 piers and in the open public spaces around San Diego Bay.
The Waterfront Arts & Activation department administers the Port's annual grant program that provides financial support for a variety of community events, large and small. The department also negotiates with agencies and event producers to bring high-profile national/international events to southern California. Waterfront Arts & Activation staff manages the day-to-day usage of the Port's parks from permitting filming projects, fireworks displays, parades, marathons, food and music festivals, and temporary commercial activities, to smaller family gatherings. The department oversees the acquisition of permanent artwork for the Port's parks and implements a dynamic curatorial series focused on contemporary exhibitions to enliven the waterfront around San Diego Bay.
The Program Manager position is a highly visible public-facing position that requires hands-on managing of the department's multiple programs; developing internal policies and strategies; public relations; analyzing complex business partnerships for revenue generation; strategic planning of public spaces; and interpreting regulatory information. The ideal candidate will have a combination of skills including, organization skills to manage a broad portfolio, strong verbal and written communications, problem-solving, business and political acumen, and ability to facilitate collaboration between internal and external stakeholders, as well as civic, safety, and regulatory agencies across multiple jurisdictions. Previous public sector experience is preferred.
Please submit a previous writing sample with the submission of your application.
GENERAL PURPOSE Under general direction, plans, organizes, manages and participates in the work of teams engaged in developing, implementing, testing and evaluating large-scale programs or projects of significant District impact in terms of cost, service impact and visibility; plans and monitors performance against program goals and objectives and ensures program results; leads and participates in efforts to build program support and participation with internal and external program or project stakeholders; assists in planning and coordinating implementation of large scale projects or programs; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS A Program Manager is responsible for planning and managing teams of internal staff and outside resources engaged in implementing and evaluating large-scale programs or projects, with significant District importance, visibility and cost impact. Programs or projects typically entail substantial, multi-year resource commitments and significant staff involvement. Work requires program/project management expertise to integrate multiple interests and stakeholders in achieving successful program/project results. In-depth organization and process knowledge is frequently essential for ensuring program/project success. An incumbent also assists in planning and coordinating implementation of the District's strategic and business planning initiatives and processes. Program Manager is distinguished from other project management positions that require knowledge and experience in engineering, planning, environmental, maritime or other similar disciplines.
Essential Duties and Responsibilities
The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Plans, organizes, controls, integrates and evaluates the work of internal staff, consultants and contractors assigned as program or project staff; develops, implements and monitors project plans to achieve planned project goals and performance standards and criteria; develops and monitors performance against the project budget; plans, prioritizes, monitors and controls business, technical, fiscal and administrative functions relevant to program or project success.
Plans, organizes, directs and evaluates the performance of internal project team members; establishes performance requirements and personal development targets applicable to project requirements; regularly monitors performance and provides coaching for project performance improvement; provides performance evaluation feedback to team members' managers or recommends compensation and other rewards to recognize performance of assigned staff; recommends disciplinary action, up to and including termination, to address performance deficiencies, subject to management concurrence, in accordance with the District's Personnel Rules and Regulations, policies and labor contract provisions.
Provides leadership and works with program/project staff to develop and retain a high performance, service-oriented work environment that supports the District's mission, objectives and service expectations; provides leadership and participates in programs and activities that promote workplace diversity and a positive employee relations environment.
Manages a large-scale District-wide program or project; formulates overall program/project goals; researches, develops and implements program or project plans to meet goals and service objectives; develops, recommends and manages program budgets, features and metrics; develops and implements or recommends associated program policies and operating and administrative procedures; identifies and recommends solutions to program resource needs and requirements; develops a program or project work plan; plans, organizes, implements and evaluates work activities to meet established overall program or project goals and objectives; analyzes alternative methods or processes to meet program and service delivery goals, including conducting cost benefit and resource requirement analyses; ensures program compliance with all applicable District and outside agency requirements.
As project leader, defines project goals and objectives, convenes appropriate task forces and committees, develops agendas and facilitates meetings, develops and manages multi-year and annual work programs, negotiates, manages and expedites consultant contracts and monitors project status and progress; manages change control processes; leads and participates in the analysis and redesign of complex work processes associated with program/project requirements; conducts management reviews of progress against time lines and budgets and develops project reports and related materials; develops and prepares reports and presentations.
Evaluates the effectiveness of program activities and makes or recommends program modifications; monitors conformance with program/project budget and other requirements; prepares narrative and statistical program performance reports and recommendations.
Coordinates and integrates program services and activities with other divisions and departments; develops program partnerships, where applicable, with external agencies and organizations.
Represents the program and project team with senior management, project sponsor, consultants, contractors, stakeholders and the public.
Additionally, incumbents may also be responsible for overseeing one or more of the following specialized areas.
Provides environmental expertise and technical assistance to other departments, tenants, agencies and organizations; responds to a variety of environmental inquiries from representatives of different District divisions/departments or tenants and provides recommendations, to address environmental land use or planning issues; applies laws, regulations, rules, policies, processes and procedures related to areas of responsibility for District management, staff, tenants and stakeholders; responds to requests for information regarding project activities or requirements; represents the District in meetings with internal and external agencies regarding project issues; conducts in-house training on assigned projects and regulatory processes.
Oversees and participates in performing environmental field investigations; conducts compliance work and special studies requiring technical expertise and knowledge in environmental land use, planning, maritime and sustainability disciplines; plans and organizes site environmental assessments and field investigations; plans and directs field sampling and other environmental survey activities and efforts associated with sustainability, natural resources, stormwater, watersheds, bay water and sediment quality, hazardous waste property inspections and clean-up/mitigation efforts, and their associated educational programs; plans and organizes the activities of field crews for District and tenant environmental compliance investigations; oversees and participates in the compilation and analyses of data and findings and recommends courses of action.
Oversees the preparation of and provides recommendations regarding the Port Master Plan and other related plans to obtain approval of Port Master Plan Amendments by the Board of Port Commissioners and certification by the California Coastal Commission for projects.
Participates in and monitors reviews of District and tenant development projects to ensure compliance with the California Environmental Quality Act (CEQA), coastal, environmental and other relevant federal, state and local laws, regulations, codes and District policies and procedures; oversees issuance of coastal development permits consistent with CEQA, Coastal Act, San Diego Unified Port District Act and the Port Master Plan.
Facilitates planning and environmental activities with other governmental agencies; serves as District's representative on local, regional and national associations of interest to the District's mission; participates in meetings, conferences, conventions and other professional forums to keep abreast of regional/national planning trends and emerging strategies for ports.
Leads and executes multiple complex District waterfront arts and activation projects, public policies, programs and strategies. Provides seasoned judgment, creativity and professional expertise in creative placemaking principles; manages arts and cultural programs; provides stewardship and care of art, historical objects and cultural assets; manages activation of District public parks and event facilities including community-organized event sponsorships and recreational initiatives; and evaluates, oversees and negotiates agreements for large-scale special events to provide financial and promotional return to the District and to support the bay-wide creative economy. Has a broad knowledge of local, state and federal laws, and demonstrates political acumen in dealing with a wide range of internal and external stakeholders, government agencies and diverse assignments. Implements and facilitates District-wide creative placemaking events and activities that entail substantial, multi-year resource commitments and significant staff coordination, oversight and involvement. Responsibilities allow for broad discretion on issues that require professional analysis, and are complex, interpretive and evaluative in nature.
May act for the department director in that individual's absence.
Project management methodologies and software.
Advanced principles, practices and methods of program, administrative and organizational analysis, including work flow analyses and business process reengineering.
Advanced principles, practices, tools and techniques of program/project planning and management, including change management and control.
Theory, principles and practices of strategic planning and long-term business and operation planning.
Principles and practices of public administration, including purchasing, contracting and maintenance of public records.
Principles, practices and methods of project budgeting and cost control.
Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility.
Principles, practices and techniques of group process facilitation and conflict resolution.
Principles and practices of sound business communication.
Principles and practices of effective management and supervision, particularly as applicable to project teams.
District Personnel Rules and Regulations, policies and labor contract provisions.
Operate Project Management Software.
Plan, organize, manage and direct a variety of complex program functions and activities to achieve program/project goals, objectives, timelines and deliverables over a multi-year period.
Analyze difficult and complex program, administrative, operational and organizational objectives and issues, evaluate alternatives and reach sound, logical, fact-based conclusions and recommendations.
Collect, evaluate and interpret appropriate and applicable data, either in statistical or narrative form.
Coordinate program/project activities with multiple stakeholders and facilitate development of consensus among diverse groups and individuals.
Apply sound, creative problem solving techniques to resolve difficult program issues and problems.
Understand and apply laws, regulations, ordinances and policies applicable to program/project responsibilities.
Understand, interpret and respond to internal and external customer needs and expectations.
Prepare clear, concise and comprehensive reports, correspondence and other documents appropriate to the audience.
Present conclusions and recommendations clearly, logically and persuasively to both internal and external program/project stakeholders.
Negotiate effectively on behalf of the department and the District.
Ensure the maintenance of all required files, records and documentation.
Exercise expert independent judgment and initiative in the recognition and resolution of complex and difficult problems within established policy guidelines.
Exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations.
Establish and maintain effective working relationships with all levels of managers and staff, representatives of other agencies, consultants, contractors, the public and others encountered in the course of work.
Make public and stakeholder presentations on projects, District initiative, and policies.
Education, Training and Experience: Graduation from a four-year college or university with a major in public or business administration, environmental or natural sciences, urban or regional planning, art or art history, or a closely related field; and at least five years of progressively responsible project management or program development, implementation and administration experience. Experience in a public agency is preferred. Time served as a District Intern counts towards the years of experience.
Licenses; Certificates; Special Requirements: A current, valid California Class C driver license at time of appointment and maintained at all times thereafter in order to operate a vehicle on District business.
California Department of Motor Vehicle (DMV) pull notice system: An incumbent in this position will be enrolled in the California DMV Pull Notice Program. The pull notice program provides information on the incumbent's driving record and driver kicense status on a periodic basis to the District. An employee assigned a District vehicle must acknowledge receipt and understanding of District Administrative Procedures covering the use of District vehicles.
This position may be subject to a pre-employment background check. The District will conduct a California Department of Justice/FBI fingerprint and criminal history check; felony convictions may be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and how recently they occurred. Criminal arrests and convictions during employment may result in termination or limitations in job duties if no reasonable accommodations can be made.
UNCLASSIFIED SERVICE This position meets one or more of the criteria for the unclassified service as outlined in San Diego Unified Port District Act Section 72.5(b), and as such is exempted from the classified service.
PHYSICAL AND MENTAL DEMANDS Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation.
Internal Number: FY 19/20 #00020
About Port of San Diego
Port of San Diego Careers
Working for the Port of San Diego means being part of an organization that has served the people of California for over fifty years. The Port is a protector of the environment, an innovator for businesses and a host to millions of residents and visitors each year. Excelling in our various roles takes a team of over 550 dedicated employees.
The Port is a self-funded, public benefit corporation. While we have the authority to tax, we have not done so since 1970, instead relying on innovative business practices to sustain our agency and provide public service amenities.Our company culture reflects this spirit of independence and forward-thinking aimed at continuous improvement of community service.
In addition to the opportunity to build upon our dynamic waterfront and be part of a unique 21st Century Port, we offer an extensive benefits package, including health and dental insurance, paid leave, tuition reimbursement, gym access, commuter pass reimbursement and employer-matched retirement contributions.
Join our team, and help make the Port a memorable place for the millions of people who work, play or stay here each year.