Under the direction of the City Manager, this position assists in planning, directing and reviewing the activities and operations of the City. Coordinates assigned activities with other City departments and outside agencies. Assists in the development and implementation of the City’s strategic plans as well as strategies to achieve stated goals. Provides high level administrative, analytical, and technical support to the City Manager’s office to support decision making and policy direction. Serves as project manager for a variety of special projects, facilitating project activities and resolving issues. Acts as City Manager’s staff liaison, responding to and resolving difficult and sensitive citizen inquiries and complaints directed to the City Manager’s Office. Reviews and analyzes proposed legislation for impact on the City. As directed, performs program and financial analyses, including participating in budget development. May administer grants for various non-profit, state and federally funded programs. Keeps the City Manager informed about projects and issues of importance to City Council. Serves as a member of the senior management team.
Provide Administrative and Management Support: Assist in the development of the City’s strategic plans as well as strategies to achieve stated goals. Develop systems and reports to monitor progress on strategic goals. Plan, coordinate, and participate in various program and administrative operations and activities including those having a City-wide impact. Coordinate assigned activities with City departments, outside agencies, and the general public as appropriate. Provide administrative, analytical, and technical assistance to the City Manager’s Office to support decision-making and policy direction. Participate in the preparation and/or review of a wide variety of studies, reports, contracts, agreements, correspondence, resolutions and ordinances. Provide daily support for the City Manager and its elected officials on projects/tasks needing completion with attention to detail and deadlines. Prepare routine memorandums for Council action as well as special reports requested by the City Manager. Attend City Council meetings and work sessions; perform necessary follow up and communicate with senior management team. Monitor the pending items list, and keep the City Manager informed about projects and issues of importance. Catalog, track and report on emerging issues to the City Manager. As needed, research and recommend approaches to bring emerging issues to resolution. Assist the City Manager in preparing the City Council meeting packets, reports, correspondence, and related items to City Council and staff. As directed, perform program and financial analyses; conduct detailed cost analysis; make recommendations to improve cost and operational effectiveness; and participate in budget development.
Manage Special Projects: Participate in and/or manage specific programs/special projects as assigned by the City Manager, including complex research of new programs and services, budget analyses and preparation, and feasibility analyses. As assigned, manage complex projects/programs requiring collaboration and coordination across multiple departments and/or multi-faceted projects involving a single department that require monitoring by the City Manager’s office. May oversee professional contractors and/or consultants; interface with and monitor the consultants/contractors to ensure timely and quality completion of projects. Research, analyze and provide recommendations on organizational strategies, legislative affairs, and policy development. Plan, organize, and coordinate complex studies relating to citywide initiatives and activities. Research, coordinate, and prepare presentations, reports of study conclusions, and a variety of other informational material. Analyze administrative and operational problems and procedures and recommend alternatives/revisions/action. Prepare reports, memoranda, agreements, resolutions and other documents. May administer grants for various non-profit, state and federally funded programs; assist departments with grant applications; research funding sources and program opportunities; assist departments with grant activities; monitor and ensure compliance with all requirements for awarded grants.
Act as City Manager’s Staff Liaison with Constituents and External Organizations: Serve as a liaison to various civic or governmental organizations and committees, task forces, and boards and commissions. Confer regularly with officials from state and county authorities and commissions. Meet with constituents on behalf of the City Manager and attend constituent meetings, providing information about City operations as well as participating in discussions and decisions. Keep the City Manager apprised of all activities and any issues that emerge from these interactions. Respond to and resolve difficult and sensitive citizen inquiries and complaints directed to the City Manager’s Office. Collaborate with appropriate Department Directors/City staff to respond to public inquiries and requests for information. Review problems and recommend corrective actions. Provide staff support to the City Council, special committees, task forces and other Council business as required by the City Manager. Support the City Manager with City Council, employee and citizen group discussions and meetings. Prepare summary reports as required. In coordination with City Manager, assist City Council with ongoing requests for assistance on a variety of topics/issues. As assigned, coordinate the development of programs to address citizen needs to include citizen involvement.
Review and Analyze Proposed Legislation for Impact on the City: Monitor legislative and other websites, association reports, attend meetings, and monitor news reports. Regularly communicate with City Manager, Mayor, Council, City Leadership team, and staff to identify the concerns and needs of the City. Prepare officially approved written documents to outline City legislative goals for the upcoming year. Work with legislators and the City’s lobbyists to develop and influence legislation. Analyze bills and legal documents. Study and analyze proposed and approved legislation. Analyze data and financial figures provided internally and by other entities. Communicate impact to key stakeholders and legislators through written documents, phone calls, e-mails, meetings, etc. Develop agenda, talking points, supporting facts and figures, and other documentation to support City’s interests and desires. Create regular contact and opportunities for discussion with elected leaders. As directed, travel to attend legislative sessions, meetings, etc. Coordinate with appropriate departments to ensure compliance with new legislation.
Perform other duties as assigned.
Formal Education: Bachelor’s degree or equivalent in Public Administration, Management, Business Administration, Planning, or related field is required from an accredited college or university. Master’s degree is preferred.
Experience: Three to five years of experience in a responsible public sector management position is required. Over two years of experience as an Assistant City Manager or Assistant to the City Manager is preferred.
Driver’s License Required: Class D South Carolina License.
Principles and practices of City management/administration including budgeting, economic development, fiscal management, performance management, project management, planning, re-development and program/services evaluation;
Federal, state, and local laws, rules, and regulations pertaining to local government operations;
Principles and practices of project management;
Principles and practices of budget development, administration, and accountability including funding sources impacting program and service development;
Principles of local government procurement procedures and practices;
Principles and practices of effective strategic planning;
Principles of effective public relations and interrelationships with community groups and agencies, private businesses and firms, and other levels of government;
Knowledge of techniques for providing a high level of customer service by effectively dealing with vendors, contractors, and City staff.
Assist the City Manager in conducting managerial and administrative functions in support of City operations and City Council strategic initiatives;
Plan, organize, administer and coordinate a variety of large and complex City services, projects, and programs to produce desired results;
Make administrative decisions independently and in accordance with established laws, regulations and City policies and procedures;
Respond to inquiries, complaints, and requests for information in a fair, tactful, and timely manner; effectively listen to others and be politically astute with all stakeholders;
Effectively negotiate and resolve complex issues, facilitating consensus with tact and diplomacy;
Manage multiple projects and perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
Develop and maintain cooperative working relationships with City Council, City management, business partners, employees and citizens;
Research and analyze a variety of complex administrative and organizational problems, evaluate alternatives, make sound policy and procedural recommendations, and prepare effective staff reports and presentations;
Communicate at a superior level verbally and in writing, including capacity to communicate complex ideas compellingly to a variety of audiences;
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; and exercise integrity, ingenuity and inventiveness in the performance of assigned tasks.
About CITY OF GREENVILLE, SC
Greenville is a vibrant and dynamic city, on the forefront of economic growth and innovation, urban development, arts, and entertainment. Our employees play a vital role not only in making our City what it is today, but also in shaping its future. The City employs over 900 individuals in a diverse array of services.
The City of Greenville does not discriminate on the basis of age, disability, gender/sex, race, color, religion, national origin, veterans' status, or genetic information. The City of Greenville is an Equal Employment Opportunity Employer.