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Director, Benefit Operations - Strategic Accounts
Job Description*This position can be fully remote or work from home from any US location*The Director of Benefit Operations leads approximately 50 colleagues and 30 contractors in implementing and maintaining pharmacy benefits for strategic Health Plan Government clients, across the Medicare, Medicaid, and Exchange lines of businesses. The Director is responsible for the overall client satisfaction of our benefits service delivery, including, but not limited to benefits and specialty requirements, configuration, testing and quality assurance. The Director is responsible defining the strategic direction for the team to achieve business and regulatory objectives with a strong focus on continuously improving quality while efficiently scaling services using automati


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